Privacy Policy

At Peperevo, we value customer trust and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, protect, and manage information when customers visit our website, browse products, create orders, or contact our support team.

This policy is designed to provide clear information about our privacy practices and help customers understand how their information supports a safe and convenient shopping experience.

Information We Collect

When customers interact with Peperevo, we may collect information needed to provide products, process orders, communicate with customers, and improve our website experience.

Information Provided by Customers

Customers may provide personal information when placing an order, contacting support, or completing checkout. This information may include:

• Name and contact details.
• Shipping and billing information.
• Email address.
• Order details and purchase history.
• Customer service messages and requests.

Automatically Collected Information

When visitors use our website, certain information may be collected automatically to help maintain website performance and improve the customer experience. This may include browser type, device information, website activity, and general usage information.

This information helps us understand how customers interact with our website and allows us to improve website functionality, product presentation, and overall service quality.

How We Use Information

Peperevo uses collected information for purposes related to providing reliable shopping services and supporting customer needs.

Information may be used to:

• Process and fulfill customer orders.
• Provide order confirmations, shipping updates, and support responses.
• Improve website features and customer experience.
• Maintain accurate customer account and order records.
• Prevent misuse of our website and protect store operations.
• Communicate important information about purchases or services.

We use customer information only for purposes connected to operating our store, providing requested services, and improving the shopping experience.

Cookies

Peperevo uses cookies and similar website technologies to help provide a better browsing experience. Cookies are small files stored on a visitor’s device that allow websites to recognize preferences and improve functionality.

Cookies may help us:

• Remember shopping preferences.
• Support website functionality.
• Understand website usage patterns.
• Improve website performance and customer experience.

Customers may adjust browser settings to manage cookies. Disabling certain cookies may affect some website features or functionality.

Marketing Communications

With customer permission where applicable, Peperevo may send promotional messages, updates, or information about products and store offers.

Customers who receive marketing communications may choose to stop receiving promotional messages by following available unsubscribe instructions or contacting our support team.

Customers may still receive important service-related communications, such as order confirmations, shipping updates, and responses to support requests.

Payment Information

Payment information is used to complete purchases and process transactions. Peperevo does not use payment information for purposes unrelated to completing customer orders.

Payments are processed through secure payment service providers. Customers should provide accurate payment details during checkout to ensure successful order processing.

For security purposes, Peperevo does not store complete payment card information on our own systems. Payment processing is handled through secure third-party payment services designed to protect transaction information.

Security

Peperevo takes reasonable steps to protect customer information and maintain a secure shopping environment.

We use appropriate safeguards designed to help protect information from unauthorized access, misuse, or disclosure. While we work to maintain strong security practices, no online system can guarantee complete protection of information transmitted through the internet.

Customers can help protect their information by using secure devices, maintaining account security, and avoiding sharing sensitive information through unsecured communication methods.

Data Retention

Peperevo retains customer information only for as long as necessary to support business operations, complete transactions, provide customer service, maintain records, and improve our services.

Retention periods may vary depending on the type of information and the purpose for which it was collected. When information is no longer needed, we take appropriate steps to remove or securely manage it.

Third-Party Services

Peperevo may use trusted third-party services to support website operations, payment processing, shipping services, analytics, and customer communication.

These service providers may process information needed to perform their specific functions, such as completing payments, delivering orders, improving website performance, or supporting customer requests.

Third-party services operate according to their own privacy practices. Customers are encouraged to review the privacy information provided by third-party services when using related features.

Children's Privacy

Peperevo’s website is intended for general shopping use and is not designed to collect personal information from children.

We encourage parents and guardians to supervise online activity and help ensure that personal information is not submitted through websites without appropriate guidance.

If we become aware that information has been provided by a child without appropriate permission, we will take reasonable steps to address the situation.

Changes to This Privacy Policy

Peperevo may update this Privacy Policy from time to time to reflect changes in our services, website features, or information practices.

Any updates will be posted on this page with a revised update date. Customers are encouraged to review this Privacy Policy periodically to stay informed about how we handle information.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact our support team:

Email: support@peperevo.com

Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

Store Information

Store Name	Peperevo
Website	peperevo.com
Address	900 Oakwood Drive, Bowling Green, KY 42101, United States